Alpha Warranty's customer service department is looking for a Bi-lingual employee to assist taking calls as well as taking on various projects. A regular day for our Customer Service position includes taking calls from customers inquiring on the status of their claim, explaining benefits to customers and de-escalating situations with frustrated customers. Working hours are Monday through Friday between 7 am - 6 pm. Possible shifts are typically 7 to 4, 8 to 5, or 9 to 6 with NO weekends.
About Our Company and Culture
AWS products provide consumers with vehicle service contracts to be purchased with their vehicle from a Dealership. AWS is dedicated to offering fast, reliable service of superior quality and delivering this service with integrity. AWS has been recognized as one of the top Vehicle Service Contract providers in the nation by various third party organizations. We feel this recognition comes from our commitment to our clients and customers. Our high business standards have allowed AWS to surround itself with dedicated and talented people that have helped AWS grow into what it is today.
As a winner of a SLOAN Award for Excellence in the workplace we value our employees. Our team members are not just another employee number to us. In addition to the employee specific benefits, AWS offers many other company wide perks. A company sponsored lunch every Friday from local restaurants, numerous recognition and incentive programs, and company sponsored events are available to all employees!
In addition to the employee specific benefits, Alpha Warranty offers many other company-wide perks.
As a multi-time winner of the "When Work Works" Award, we value our employees. Our team members are not just another employee number to us.