Alpha Warranty Services, Inc. (AWS) is looking for a Quality Assurance (QA) Specialist for our Call Center. The QA Specialist will ensure consistency among all departments of the company in fulfilling a key portion of our Mission Statement – Deliver an unrivaled customer experience with every protection plan. This individual will work with all department managers to create, implement, and monitor a QA plan. The results of this plan will be regularly reported to management and the executive team.
Must be willing to work at corporate headquarters located in Riverton, Utah. No tele-commuting.
Alpha Warranty Services provides a full line of unique and valuable vehicle protection products and services. Alpha was founded in 2002 with a value system centered on integrity, dependability and providing the best service. These principles have led to consistent growth and helped forge long-term partnerships with industry leaders across the country. Alpha has repeatedly received recognition as one of the top providers in the industry.
In addition to the employee specific benefits, Alpha Warranty offers many other company wide perks. A company sponsored lunch every Friday from local restaurants, numerous recognition and incentive programs, and company sponsored events are available to all employees! As a winner of the "When Work Works" Award, we value our employees. Our team members are not just another employee number to us. If you feel you are a good fit for this position, join our team by applying today.