Alpha Warranty Services

Account Manager

Job Locations US-UT-Riverton
Posted Date 2 weeks ago(3/8/2018 2:40 PM)
# of Openings


Do you possess the unique combination of outstanding customer service and sales skills? Do you thrive in a fast-paced environment where you are empowered to succeed? If so, you should apply for the Sales Account Manager position with Alpha Warranty! As an essential member of our Sales department, you will fulfill the needs of a fast-growing company by ensuring the retention of our valued Dealerships and Agents through regular contact and exceptional service. We are looking for an experienced professional with the keen ability to engage our clients, respond to their varied inquiries regarding our products and services, as well as probe for additional sales opportunities.


At Alpha Warranty, you will have the opportunity to work closely and connect with members of our awesome team and rock your job responsibilities, which include:

  • Regularly contacting current accounts by phone to ensure client retention 
  • Supporting accounts to increase production using various AWS marketing tools
  • Monitoring market trends and acting on approved opportunities for account growth and new business
  • Handling challenging situations related to dispute resolution
  • Ensuring all client concerns or issues are appropriately dealt with and reported to Sr. Sales Managers
  • Developing and conducting webinar trainings as necessary for clients
  • Maintaining understanding of and clearly communicating our programs and services to clients
  • Supporting team members to ensure daily production goals and client needs are met
  • Providing regular updates to General Sales Manager of client account status and opportunities for collaboration


What Alpha Warranty will love about you:

  • You have 2+ years sales manager or account manager experience
  • Your strong customer service and phone sales skills are a MUST
  • You’re a team player who’s willing to help to get the job done
  • Your outgoing personality and positive attitude
  • Strong typing and multi-tasking skills
  • Outstanding communication skills
  • Your ability to politely and professionally handle escalated phone calls
  • Bachelor’s Degree preferred, but not required
  • Bi-Lingual Spanish / English is also preferred, but not required
  • Your automotive experience and interest is a plus, but not required

What you’ll love about Alpha Warranty:

  • Competitive compensation
  • Health insurance with generous company contribution
  • Dental coverage
  • 401K match program with immediate vesting
  • Tuition reimbursement
  • Free Roadside Assistance
  • PTO and Paid Holidays
  • Employee incentive and recognition program
  • Free lunch Fridays provided by Alpha!

About Alpha:

Since 2002, Alpha Warranty Services, Inc. has been an award-winning, nationally recognized Vehicle Service Contract provider. We’ve been honored as one of the Utah Business Fast 50 work places, a winner of the Salt Lake Tribune Top Workplace award and a two-time recipient of the When Work Works award, among others. If you want to get a job and start a career, get in now for a chance to ride the Alpha wave into something greater!



Alpha Warranty Services is an equal opportunity employer. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. Reasonable accommodations will be provided to known disabilities of individuals in compliance with the Americans with Disabilities Act. For accommodation information or if you need special accommodations to complete the application process, contact the Dept. of Human Resource Management at 800-662-5519.


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